Shipping policy

Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with Shopizo. We are committed to delivering your order safely and as quickly as possible.

Order Processing

- Orders are processed within 1–3 business days after payment is successfully confirmed.

- Orders are not processed on weekends or public holidays.

- During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

- Standard Shipping: 7–15 business days.

- Delivery times may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Costs

- Shipping charges are calculated at checkout unless a free shipping promotion is available.

- Any applicable taxes, duties, or customs fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (when available). Tracking information may take 24–72 hours to become active.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging so we can assist you promptly.

Contact Us

If you have any questions about shipping, please contact us:

Email: support@shopizo.xyz

We aim to respond to all inquiries within 24–48 business hours.